Privacy Policy – Usman Ghani Textiles
At Usman Ghani Textiles, accessible from https://ghanitextiles.com, safeguarding the privacy of our visitors and customers is one of our top priorities. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or shop on our website.
Introduction
This Privacy Policy (“Policy”) governs the handling of personal information (“Personal Data”) by Usman Ghani Textiles. It applies to all users interacting with our website and outlines our practices regarding data collection, usage, and protection.
By using our site and placing an order, you consent to the terms described in this Policy.
Personal Data We Collect
“Personal Data” refers to information that identifies you as an individual. Anonymous data, such as browser type or IP address without identifiers, is not considered personal.
You may provide the following types of data when interacting with our website:
Contact Information
Your name, email address, phone number, billing address, and shipping address.
Account & Profile Information
Your account credentials (e.g., username and password), and information related to orders, wishlists, or saved preferences.
Communication Records
Any messages or feedback submitted through our website, WhatsApp, email, or social platforms (Facebook, Instagram, etc.).
Transactional Information
Order history, payment details, delivery records, and return/refund requests.
How We Use Your Data
We use your data to:
Process and deliver your orders
Respond to your inquiries and support requests
Improve our product offerings and shopping experience
Send order updates, promotional content, and special offers
Prevent fraud and ensure platform security
Comply with legal or financial regulations
Resolve disputes or service issues
Sharing Your Information
We only share your data with trusted third parties necessary for fulfilling your orders or operating our business, such as:
Payment gateway providers
Courier and logistics partners
IT and infrastructure service providers
These partners only receive the data required to perform their services and are contractually obligated to maintain confidentiality and data protection.
Data Security
We implement rigorous security controls, including data encryption, secure servers, access restrictions, and internal policies to protect your Personal Data from unauthorized access, misuse, or disclosure.
In the event of a data breach, we will promptly notify you and the relevant authorities as required by law.
Data Retention
Your data is retained for as long as necessary to:
Fulfill the purpose for which it was collected
Meet our legal or regulatory obligations
Support post-sale service and dispute resolution
If you have an account, we retain your data as long as your account is active or until deletion is required by applicable law.
Policy on Misuse & Privacy Violations
Any form of abusive, defamatory, or threatening behavior directed at Usman Ghani Textiles via social media (WhatsApp, Facebook, Instagram, etc.) or other platforms will be documented and reported to relevant authorities. Offenders may be liable for legal expenses and damages.
Additionally, any private correspondence (text, call, chat) between Usman Ghani Textiles and customers is strictly confidential. Unauthorized sharing or public disclosure of such communication without our written consent violates this policy and may result in legal action.